1. Overview
MedBuD is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).
2. Information we collect
We may collect:
- Identity and contact details (e.g. name, date of birth, email, phone)
- Health information you provide during the assessment or consultation process
- Payment and billing information
- Website usage data (to understand performance and improve the experience)
3. How we use your information
We use your information to:
- Facilitate medical consultations with independent registered medical practitioners
- Coordinate prescriptions and related fulfilment where clinically approved
- Process payments and manage subscriptions
- Provide customer support
- Meet legal and regulatory obligations
4. Information sharing
We may share information with:
- Registered medical practitioners
- Licensed pharmacies
- Secure service providers (e.g. practice management tools, payment processors)
- Regulatory authorities if required by law
We do not sell your personal information.
5. Data storage
Your data is stored securely using approved third-party healthcare and financial systems.
6. Access and correction
You may request access to, or correction of, your personal data at any time.
7. Security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
8. Contact
Privacy enquiries: info@medbud.com.au
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